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The Top 4 Benefits Of Having A Dedicated Merchant Account Manager

At Bespoke Merchant Solutions we aim to provide each one of our customers with a personalised service. The main way we achieve this is through the allocation of a dedicated Account Manager to each of our clients. Unlike other companies, BMS can guarantee an acute knowledge of your business needs precisely because your Account Manager will be uniquely familiar with you and your business. So with this in mind, we’ve compiled a list of four benefits that come with having a dedicated Account Manager.

1. Providing you the most valuable card machine for your business

Because your dedicated Account Manager will have an intimate understanding of your business and its needs, we are able to create a bespoke card machine package for your business. Furthermore, because your Account Manager is an industry expert, they will be able to use their wide range of connections to find you the perfect bank.

If you need to upgrade your card machines package, get in contact today and find out how our experts can deliver you an innovative card machines package at an affordable price!

2. 24/7 Support

We know that your business’ capacity to process card transactions is vital for any modern business to thrive. Equally, we understand how important it is to fix any problems that may arise with your card machines. Your dedicated Account Manager will be on hand to help you fix any problems that may arise with your card machines, ensuring you get back up and running as quickly as possible. 

Furthermore, our industry experts deliberately partner with leading banks to guarantee that even if a problem was to arise outside of normal working hours, we can provide you 24/7.

3. PCI Compliance

Out of all the benefits that come with having a dedicated Account Manager this, arguably, is the most valuable. Payment Card Industry (PCI) compliance is crucial and yet 80% of businesses fail to comply. Failure to comply can result in £25 per month fine as well as potential reputational damage.

Navigating the PCI compliance booklet is no mere feat and explains why the majority of businesses fail to achieve PCI-compliance. However, your dedicated Account Manager is an industry expert and can quickly and efficiently get steer you through the system as well as providing training material for your team, ensuring that payments are taken securely and that your business remains compliant, helping you avoid fines and reputational damage.

4. We always stay up to date with the latest in Fintech

Innovation is key to success, particularly within a business context. It is crucial in such a competitive environment that your business is a leader in innovation, championing the latest technology. However, we know that driving innovation and pioneering change is time-consuming and difficult, not leased when you’re busy running your business. Our Account Managers are here to help! We are experts in the Fintech industry meaning that whenever there is a new innovative product that can help your business, we will be on hand to help integrate it into your business.

Just one example of this is our use of the PAX A920. We use our extensive contacts with the industry’s leading banks to deliver you a valuable card machine package that helps you save money whilst concomitantly upgrading your business hardware, increasing your business capacity, and helping you become a leader in the future of financial technology.

Whether your business could benefit from 24/7 support, help navigatingPCI compliance, or advice on upgrading your hardware and elevating your business, our experts are help to help. Get in contact today and find out how we can help you Do Business Better! 

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