How We Helped an Aesthetics Clinic: Merchant Case Study
Clear Communication Quick Hardware Replacement Customer-First Support Overview One of our customers, an aesthetics clinic, got in touch after their card machine’s printer compartment stopped working. Without it, they weren’t able to print receipts for treatments or product purchases, which started to affect their day-to-day operations. Staff were having to note down payment details manually […]
Supporting a Local Pharmacy: Merchant Case Study
Quick Issue Resolution Hands-on Support Ongoing Care Overview One of our customers, a pharmacy, got in touch after noticing a mismatch between their End of Day Report and the actual takings for that day. They’d already spoken to their bank, who suggested the difference might be down to transaction fees due to be collected at […]
The Importance of Accommodating Digital Wallet Payments
Digital wallet payments are becoming an increasingly popular choice of payment for a number of consumers, with 90% of card transactions being contactless payments in 2021, with this rising to 93.4% in 2023. Apps such as Apple Pay and the Google Wallet have given consumers the choice and flexibility to pay extremely quickly using their […]
The Benefits of Being a BMS Member
There is no such thing as a successful brand without a team working together behind it. That’s where BMS shows it’s importance, offering you the exact help you need in terms of problem-solving and safety for the best performance of your business. Our membership program offers a series of services, seeking to improve your business […]
How To Avoid Unnecessary Charges On Your Merchant Bill
Did you know you could be receiving unnecessary charges on your merchant bill? As your business grows, it’s not uncommon to encounter unexpected fees and hidden charges that can eat into your profits. These could stem from outdated payment processing systems, non-compliance with the latest security standards, or even undisclosed fees from your payment service […]
Why Strong Customer Authentication (SCA) Matters In-Store
Strong Customer Authentication (SCA) is a security measure embodied within The Revised Payment Services Directive (PSD2) as a set of regulations for payments which came into force last year. This is typically only relevant to online payments, as it requires two-factor authentication for eCommerce. However, this has significant implications for customers in-store that merchants need to understand […]
The Impact of the Interchange Fee Dispute
Tensions between retailers and card networks (more specifically, Visa and Mastercard) have been at an all-time high as of recent memory. This tension is arguably a result of a lack of transparency between companies, generating a lot of misconceptions about the Merchant Service industry. We therefore decided it would be a good idea to clear […]
How Your Business Can Prepare For Black Friday
In an uncertain post-pandemic climate, consumers need a streamlined payment experience. Eccomerce is rising due to its ubiquitous digital presence. However, traditional holidays like Black Friday often represent a return to the busy high-street and the in-store POS system. Reports imply that consumers are anticipating for the Retail industry to respond to supply chain pressure by generating supplies […]
Top Reasons Why Your Business Needs An Additional Card Machine
With the busy festive period fast approaching, it is crucial your business has an additional card machine. Businesses must plan ahead now to make sure they have all the tools in place for a successful busy period. There will be some businesses that think they can go into the busy period with only one card […]
The Cost-of-Living Crisis: How To Reduce Your Business Expenditure
The Cost-of-Living crisis is worsening every day, making it challenging for many firms to control their rising costs. It is expected that the economy will shortly enter a recession, due to the 9.4% increase in consumer price inflation in June. In an effort to conserve as much money as possible, consumers will spend less money […]
